The Medical Assistant Certified provides team-based patient care as directed by the Provider and according to standard plans of care appropriate to the patient's condition, needs, and/or age. Working under close supervision, this role provides support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes and care. Assists in collection of patient data including biological, psychological, social, and cultural factors. Enters data, such as vital signs and implements the plan of care as directed by the Provider. Implements protocols/standing orders based on patient complaint or reason for visit. Performs 12-lead EKGs, select respiratory care procedures and other assigned patient care for which adequate training has been provided and for which competencies have been demonstrated. Administers oral and parenteral medications including immunizations, controlled substances, therapeutic injections, skin tests and treatments, and other treatment modalities according to specified policies and procedures and medical assisting standards, under the direction of supervising physicians. Completes prior authorizations for medications as needed and communicates physician prescriptions to pharmacies by phone and fax as needed. Oversees appointment bookings, ensuring preferences are given to patients in emergency situations and maintains timely flow of patients. Provides accurate, complete, and timely documentation of all medical assistant procedures in the medical record. Obtains all appropriate prior authorization or pre-certification for patients in order to comply with safety standards. Communicates patient condition, questions, and concerns to nursing staff and physician in order to triage and respond to messages appropriately. Performs other duties as assigned.
EDUCATION: Required: High School Diploma or Equivalent Preferred: Medical Assistant Program.
EXPERIENCE: Required: None Preferred: Completion of medical assistant program including clinical rotation and physician office experience.
LICENSURE/CERTIFICATION/REGISTRY/LISTING: Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker's Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA) BLS (CPR)-American Red Cross or AHA Healthcare Provider. **Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts.**
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