Job Description

Change Management ConsultantThe Change Management Consultant supports the planning and delivery of change initiatives by assisting with impact assessments, stakeholder analysis, communications, training, and adoption activities. Working under the guidance of the Change Management Manager, this role helps develop change materials, track readiness and adoption metrics, coordinate with business units and project teams, and support change champions. The consultant plays a key role in executing day-to-day change activities and building foundational change management capabilities within the organization.Job DutiesConduct change impact assessments, stakeholder analyses and exercises to tailor communications, create organization charts, and work with COEs (ET&D and Communications) for training and communication support.Monitor readiness and measure adoption via dashboards to assess organizational health and identify gaps.Partner to design and deliver role-based training, job aids, coaching and practice opportunities; enable managers to coach and reinforce behavior change.May attend intake meetings to gather information about scope and impact of change.Keep change agents or champions from the business motivated and informed. Set up meetings with these teams as needed.Ensure the creation of clear, consistent communication materials that articulate the purpose, benefits, and impact of changes.Operationalize change and communication strategies that foster transparency, trust, and engagement.QualificationsBachelors Equivalent combination of education and experience Required1-3 years Change Management Experience Preferred1-3 years Organizational Design Experience PreferredA strong track record of participating in successful organizational transformation initiatives in large companies.Strong communication to drive clarity and engagementClose collaboration with business units to ensure relevance and buy-inAdvanced Excel proficiency, including formulas, pivot tables, data analysis, and reporting dashboardsStrong data analysis skills, with the ability to interpret quantitative and qualitative data to inform decisions and track change effectivenessPowerPoint (PPT) expertise, creating clear, executive-ready presentations that translate data into actionable insightsOrganizational chart development and analysis, mapping structures, reporting lines, and role impacts during organizational changesA Change Management certification is preferred.The starting pay range for this position is:$80,100.00 - $107,000.00Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.Remarkable benefits:Health coverage for medical, dental, vision401(K) saving plans with company match AND PensionTuition assistanceFloating holidays and PTO for community volunteer programsPaid parental leaveWellness programsEmployee discounts (membership, insurance, travel, entertainment, services and more!)Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team."Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."AAA is an Equal Opportunity EmployerOur organization participates in E-VerifyThe Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

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