About Toothio
Toothio is a cutting-edge labor marketplace start-up that is transforming the way dental practices hire and dental professionals find work by providing on-demand, skilled, and dependable dental staff. Simply put, we connect dental hygienists and assistants with dental practices who need support. Our mission is to create a seamless, efficient experience for both dental practices and professionals alike. Toothio is backed by Craft Ventures, among other strategic investors.
About the Role
As a Customer Experience Specialist, your primary mission is to make sure dental professionals and practices have a great experience with Toothio. You'll be a trusted point of contact for our users, helping resolve issues and keeping professionals engaged on the platform.
We're looking for someone who is energized by conversation, genuinely enjoys helping people, and is excited to grow in a fast-paced startup environment.
Responsibilities
Requirements
Nice to Have
Other Important Details
Employment Type: Full-time
Location: Tempe, AZ (In-office Monday–Thursday, remote Fridays). Candidates should be based in or willing to commute within the Greater Phoenix metro area.
Scheduling: Standard scheduling is typically 8am–5pm, though flexibility for earlier (7am–3pm) or later (10am–6pm) shifts is a plus based on operational needs.
Compensation: $60,000 annually
Benefits & Wellness Perks: Employer paid health and dental plans, unlimited PTO, and access to wellness benefits including mental health support, virtual healthcare, healthcare advocacy, and on-demand primary care.
You will report directly to the VP of Operations and support day-to-day operations. The team will train you on how our platform works, how to succeed in your role, and provide ongoing development opportunities to grow your career at Toothio.
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