Team Leader Operations - LM08DEWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Office Team Leader (OTL)Connecticut Staff Legal OfficeLead People. Drive Innovation. Elevate Performance.Join the leadership team of The Hartford's Connecticut Staff Legal Office as the Office Team Leader (OTL). This role combines people leadership, operational management, technology innovation, and strategic project leadership in support of a high-performing legal organization.The OTL serves as a trusted partner to attorneys, support staff, and office leadership by developing talent, improving operational effectiveness, driving technology adoption, and ensuring the delivery of exceptional service to our internal and external business partners.What You'll DoLead and Develop TalentDirectly supervise and coach legal support staff.Conduct regular performance and development discussions.Identify training opportunities and create development plans for staff.Support onboarding, cross-training, mentoring, and career growth initiatives.Foster an inclusive, collaborative, and high-performance work environment.Recognize and celebrate employee accomplishments and contributions.Drive Operational ExcellenceMonitor workflow distribution, staffing needs, productivity, and service levels.Analyze operational metrics to identify trends and opportunities for improvement.Ensure timely and accurate completion of administrative and legal support functions.Lead process improvement and workflow optimization initiatives.Resolve operational challenges and implement sustainable solutions.Champion Technology and InnovationPromote effective use of AI tools, including Copilot and other approved technologies.Identify opportunities to enhance efficiency through automation, templates, reporting, and technology solutions.Train and support team members in adopting new tools and processes.Partner with enterprise stakeholders on innovation initiatives and pilot programs.Lead Special Projects and Strategic InitiativesParticipate in and lead office, regional, and enterprise workgroups.Manage operational projects related to reporting, workflow improvements, technology implementation, and office effectiveness.Coordinate office initiatives that support business objectives and employee engagement.Assist in planning and execution of office events, conferences, and team-building activities.Support Data, Reporting and Business OperationsMaintain operational reports and dashboards.Monitor staffing metrics, productivity measures, and office performance indicators.Support leadership reporting requirements and audit requests.Ensure accuracy of data maintained within enterprise systems and reporting tools.Provide insights and recommendations based on operational data.Manage Compliance and Administrative FunctionsEnsure compliance with company policies, legal requirements, and jurisdictional obligations.Approve payroll, PTO, expenses, and other personnel-related transactions.Support recruiting, onboarding, and offboarding activities.Assist with attorney licensing, CLE tracking, and other regulatory requirements.Coordinate vendor, equipment, and office administration activities.Collaborate Across the OrganizationPartner closely with attorneys, leadership, and operational partners to support office goals.Facilitate communication between support staff, attorneys, and management.Contribute as an active member of the office leadership team.Support culture, engagement, and continuous improvement initiatives.Qualifications7+ years of experience in a legal department, law firm, insurance defense environment, or comparable professional services organization.Prior supervisory, coaching, mentoring, project leadership, or team leadership experience.Demonstrated success developing employees and leading change.Strong technology aptitude, including experience with Microsoft Office, collaboration platforms, reporting tools, legal database management tools or platforms, and AI-enabled productivity solutions.Proven ability to analyze data and use metrics to improve performance.Excellent communication, organizational, and problem-solving skills.Ability to manage multiple priorities while maintaining attention to detail.Experience leading process improvement or operational excellence initiatives preferred.The ability to travel to the Connecticut Staff Legal office in Hartford, CT on an ad hoc basis to assist with in-office tasks, training and office or company related functions.College degree or equivalent combination of education and professional experience.CompensationThe listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:$84,800 - $127,200Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/AgeAbout Us | Our Culture | What It’s Like to Work Here | Perks & BenefitsSummaryLocation: Hartford, CTType: Full time
...Digital Marketing Manager At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful... ...and communicate clearly and confidently in both English and Spanish. The ideal candidate combines strong email marketing...
...Meyer Contracting Inc., is seeking qualified applicants for a Heavy Equipment Operator opening to join our team. Team Meyer is a Highway/Heavy... ...independently. Excellent communication skills Benefits Union Benefits For more information about us, please visit our...
Boston Childrens Hospital seeks a Nurse Practitioner or Physician Assistant for our Medical-Surgical ICU (MSICU). In this role, you will deliver advanced pediatric critical care to high-acuity patients, performing comprehensive assessments, managing complex treatment plans...
...Security OfficerWe help make your world a safer place.Securitas is a global company that offers the most advanced and sustainable security... ...our culture, help define who we are and guide our actions.No experience necessary! If you have retail, food service or hospitality...
...appointment. 4) Attend a biometric appointment (at this appointment we will take your fingerprint so that we can get your security clearance prior to your first day) with all the necessary identification i-9-cent... 5) Schedule your first day of work. UPS Seasonal...